Shipping Policy
At VEGAIN, we’re all about delivering top-quality products to your doorstep with the same passion we pour into every scoop, sip, and success story. Here’s the deal when it comes to shipping:
1. Processing Time:
We work fast—orders are processed within 1-3 business days (Monday through Friday). Once your order’s on its way, you’ll get a tracking number to follow along.
2. Shipping Costs:
Shipping rates are calculated at checkout based on your location and method. We keep it straightforward—no surprises.
3. Delivery Time:
We’ll do everything we can to get your order to you quickly, but delivery times depend on your location and shipping method. Just remember, we can’t guarantee specific dates.
4. Duties and Taxes:
If your order’s crossing borders, additional duties, taxes, or customs fees might apply when it lands in your country. These are your responsibility, so check with your local customs office to know what to expect.
5. Shipping Info:
Triple-check your shipping details at checkout—incorrect addresses can cause delays, and we want you to get you your goods ASAP.
6. Lost or Damaged Packages:
If your package gets lost or shows up damaged, we’re sincerely sorry. Shoot us an email at contact@vegain.ca, and we’ll make it right.
7. Order Tracking:
Once your order’s shipped, we’ll send you a tracking link so you can keep tabs on it all the way to your door.
See our PUMED GUARANTEE page for more information.
By placing an order with VEGAIN, you agree to these terms.
Still have questions? Send us a message at: contact@vegain.ca —our team’s ready to help. We’ve got you covered, so you can keep crushing it.
Thanks for choosing VEGAIN.
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